Contact our team
Our support team is ready to help with account questions, withdrawals, technical issues, or general feedback. Contact us any time by live chat for instant help, or send a message if you prefer email. We handle verification, payment queries, and site troubleshooting, and aim to respond quickly and clearly. If you need assistance, choose the most convenient channel below and our agents will guide you through the next steps.
| Department | Contact |
|---|---|
| Customer Support | [email protected] and live chat |
| General Enquiries | [email protected] for account and site queries |
| Affiliate Enquiries | [email protected] - partnership team, reply within 2 business days |
| Phone | +1 415 582 3097 - call or SMS |
| Working Hours | 24/7 support |
| Response time | Live chat: instant, email reply within 24 hours |
| Security and Privacy | [email protected] - data and complaints |
Email assistance
Email is the preferred contact method for detailed requests, account issues, or any case that requires documents or explanations. Please send messages to [email protected] with a clear subject line and your current contact details, account ID, and any relevant attachments. Providing full information up front helps us process your request faster and avoids unnecessary delays.
Send us a message
Name Email Message Send messageResponse Time
Our support team aims to respond to most inquiries within one business day. Simple questions sent via live chat or email are often handled faster, while more complex issues, such as account investigations or payment checks, may require additional time to review and can take several days depending on their nature. We will keep you updated until your case is resolved.
Feedback
Got feedback or ideas for improving SlapKong? We’d love to hear from you. Share suggestions, bug reports, or feature requests and our team will review them carefully. Your input helps us refine site features, promotions, and the overall user experience. Send your thoughts via live chat or email and we’ll use them to make the site better for all players.