SlapKong Casino Terms of Use
These Terms and Conditions describe the rules that govern use of SlapKong and the relationship between the platform and our players. We provide an online casino and sportsbook service and require all users to follow the rules below. By registering and using the site you agree to comply with these terms and any applicable policies we publish from time to time.
Account responsibilities
Account holders are responsible for keeping their login details secure and for any activity that occurs under their account. You must provide accurate and up-to-date personal information, and notify support promptly if you suspect unauthorized access. We allow one account per person, household, or device unless agreed otherwise in writing. We reserve the right to suspend, limit or close accounts where fraud, chargebacks, bonus abuse or other breaches of these terms are detected.
Eligibility requirements
To open an account you must meet the minimum legal requirements applicable to you and confirm that you are of legal age to gamble. We may restrict registrations from certain jurisdictions and refuse service where local laws prohibit play. Account opening is subject to identity verification and documentation checks; we may request government ID, proof of address or additional evidence to complete KYC checks before deposits, play or withdrawals are approved.
Acceptable platform use
Our services are provided for lawful, private use only. Users must not attempt to manipulate game outcomes, use automated play bots, abuse bonus systems, or otherwise interfere with platform operation. Abusive, threatening or fraudulent behaviour toward staff or other players is not tolerated and may lead to account restriction and forfeiture of funds. Reasonable use limits and security measures may be applied to protect the site and users.
General bonus and promotion rules
Promotions, bonuses and loyalty rewards are subject to specific terms that govern eligibility, qualifying deposits, wagering requirements, game restrictions and expiry. We publish these terms alongside each offer. Winnings from promotional activity may be subject to wagering and conversion limits. Abuse of promotions may result in voided bonuses and closed accounts. Where regional variations apply, the local terms displayed on your account will prevail.
Deposits and withdrawals
We accept a range of payment methods and process deposits promptly where possible. Withdrawals are subject to verification checks and internal limits. We may apply pending review periods, require bank or payment account confirmation, and ask for additional documents before releasing funds. Withdrawal timing depends on the chosen method and any relevant third-party processing. Fees charged by banks or payment providers are outside our control and may apply.
Responsible limits and checks
Players can set personal deposit, wager and loss limits, request time-outs or self-exclusion, and use reality checks. We may also impose limits to manage risk and comply with our obligations. If you need help with limits or self-exclusion, contact support for assistance.
Dispute resolution
If a dispute arises please contact our support team with full details so we can investigate. We aim to resolve issues promptly and fairly. Where matters cannot be resolved directly we may refer the case to independent dispute processes where applicable; available options will be communicated during the complaints process.
Updates to terms and conditions
We may update these terms to reflect changes in services, laws or business practices. Updated terms will be published on-site and, where required, notified to account holders. Continued use of Slap Kong following publication constitutes acceptance of the revised terms. For questions about these terms please contact our support team via the in-site help channels.